Frequently Asked Questions:
How do I know your items are hand signed by the athlete or celebrity?
At Authentic Signings, Inc. we take great pride in each and every hand-signed collectible we sell. Authentic Signings, Inc. guarantees the authenticity of your hand-signed collectible with our three step authentication process. Also a representative witnesses each and every item being hand-signed. A tamper-resistant security hologram is affixed to each item, the photo of the athlete or celebrity signing the item and a Certificate of Authenticity. This is our guarantee that your autographed item is 100% authentic.
What is a Certificate of Authenticity (COA)?
A Certificate of Authenticity is a document designed to demonstrate that the hand signed item is authentic. Having a COA does not mean the autograph is authentic. According to a story on a January 2006 episode of "Real Sports with Bryant Gumbel", many of the items with COA's on them are actually forgeries. COAs are incredibly easy to forge and should be treated with skepticism until they can be absolutely confirmed.
What is a tamper-resistant security hologram?
Authentic Signings, Inc. is dedicated to providing our customers with the highest level security for our products. Our tamper-evident security hologram provides security, authentication and protection against counterfeiters making virtually impossible for them to create fake products with the Authentic Signings, Inc. name.
Are your signings open to the public?
No, Authentic Signings, Inc. private signings are not open to the public but on rare special occasions we may allow a super fan to come to the private signing and meet their hero.
What is a private autograph signing?
All Authentic Signings, Inc. autographs are obtained through our own contracted private autograph signings directly with the athlete or celebrity. Private autograph signings are done in a private location away from any disturbances and outside of the public eye.
Can I send in an item to be signed or personalized by the athlete or celebrity?
Yes, Authentic Signings, Inc. will make every effort to have your item personalized or we can have one of our items personalized as well. This is a great gift idea for that special person in your life.
My signature looks slightly different then the one pictured on www.AuthenticSigningsInc.com, why?
There are more then one of the same item signed at our private signings. We all know it is impossible to sign your name exactly the same way every time. We assure you that the piece you get is of the highest quality and the signature is perfect with no smudges of any kind.
Do you have a catalog?
No, Currently the best way to view our items is through our website www.AuthenticSigningsInc.com
Do you sell your photos unsigned?
No, We do not sell unsigned photos at all.
How can I find out about new signings?
The best way to find out about new signings is to email us from our contact us page.
I saw an Authentic Signings, Inc. product on eBay for a less expensive price, why?
It is possible that you did see some of our pieces on eBay. Some of Authentic Signings, Inc. wholesalers and retailers, buy in bulk and resell via the Internet. We cannot determine the final selling price of auction items.
Does Authentic Signings, Inc. buy autographed memorabilia collections?
No, Authentic Signings, Inc. does not purchase memorabilia from collectors. Authenticity is not guaranteed that way and we have to witness every collectible being signed before we affix our tamper proof holograms to the completed product.
Does Authentic Signings, Inc. accept fan letters for the athlete or celebrity?
No, We do not accept fan letters for the athletes or celebrities we work with.
What different types of payment are accepted by your company?
Acceptable forms of payment are Visa, Master Card, American Express, Discover and Paypal. Certified bank checks or money orders are also accepted. Certified bank checks and money orders must be received within 10 days of the order date. To prevent delays in processing the payment, please write your order and phone number on the front of the check or money order. If payment is not received within 10 days, the order will automatically be canceled without further notice to you. Payment must include the full order amount plus applicable shipping fees.
How do you pack and ship your items?
At Authentic Signings, Inc. we take great pride in packing and shipping our items. All orders are carefully hand packed. For shipping in the United States we use UPS (United States Parcel Service) insured with tracking and for international shipments we use USPS (United States Postal Service).